Terms of service

Terms of Service

Last updated: July 2026

Welcome to Cloudmerce Marketing.

These Terms of Service govern your use of our website, products, digital content, and services. By visiting our website or purchasing from our store, you agree to be bound by these Terms.

Please read them carefully before using our website or placing an order.

1. Overview

Cloudmerce Marketing operates an online store that sells digital educational ebooks and downloadable beauty guides.

Our products are designed to provide general information, guidance, and educational content related to makeup, beauty routines, product application, and personal beauty learning.

By accessing our website or purchasing our digital products, you agree to follow these Terms of Service.

2. Digital Products

All products sold by Cloudmerce Marketing are digital products.

This means:

  • No physical product will be shipped.
  • No package will be delivered.
  • Delivery is made electronically.
  • Access may be provided by email, download link, digital file, or another electronic delivery method.

By purchasing from us, you understand that you are buying digital content, not a physical item.

3. Eligibility

By using this website, you confirm that you are either:

  • At least the age of majority in your jurisdiction, or
  • Using the website with the consent of a parent or legal guardian.

You may not use our website or products for any illegal or unauthorized purpose.

4. Product Information

We aim to present our products as clearly and accurately as possible.

Product pages may include:

  • Ebook title
  • Description
  • General content overview
  • Digital delivery notice
  • Price
  • Access information
  • Important disclaimers

While we work to keep product information accurate, we do not guarantee that all descriptions, images, previews, or website content are completely free from errors.

If an error is discovered, we reserve the right to correct it.

5. Pricing and Payments

All prices are displayed on our website at the time of purchase.

Prices may change at any time without prior notice.

We reserve the right to:

  • Update product prices
  • Offer promotions
  • Remove promotions
  • Correct pricing errors
  • Refuse or cancel orders affected by obvious pricing mistakes

Payment must be completed before digital product access is delivered.

6. Order Acceptance

After placing an order, you may receive an order confirmation email.

This confirmation does not automatically mean that your order has been accepted permanently. We reserve the right to cancel or refuse any order if there is a suspected error, fraud risk, payment issue, abusive behavior, or violation of these Terms.

If an order is cancelled after payment, we will review whether a refund is appropriate based on the circumstances.

7. Digital Delivery

Digital products are usually delivered by email or download access after successful payment.

Delivery may be instant, but in some cases it may take additional time due to:

  • Email delays
  • Payment review
  • Incorrect customer email
  • Technical issues
  • Spam or junk filtering
  • Platform processing delays

Customers are responsible for entering a correct and active email address at checkout.

8. License to Use Digital Content

When you purchase a digital product from Cloudmerce Marketing, you receive a limited, personal, non-exclusive, non-transferable license to access and use the product for personal educational purposes.

You may not:

  • Resell our ebooks
  • Share our files publicly
  • Upload our content to other websites
  • Distribute our content for free
  • Copy our content for commercial use
  • Claim our content as your own
  • Modify and resell our digital products
  • Use our content to create competing products

All intellectual property rights remain owned by Cloudmerce Marketing or its content creators/licensors.

9. Intellectual Property

All website content and digital products are protected by intellectual property laws.

This includes, but is not limited to:

  • Ebook content
  • Text
  • Graphics
  • Product descriptions
  • Brand name
  • Website design
  • Digital files
  • Educational materials
  • Layouts
  • Images created or owned by Cloudmerce Marketing

You agree not to copy, reproduce, distribute, sell, exploit, or misuse our content without written permission.

10. Prohibited Uses

You agree not to use our website or products for:

  • Illegal purposes
  • Fraudulent activity
  • Harassment or abuse
  • Uploading viruses or malicious code
  • Attempting to interfere with website security
  • Copying or stealing digital content
  • Reselling or redistributing our ebooks
  • Misrepresenting our products or brand
  • Violating intellectual property rights
  • Creating fake claims, disputes, or abusive chargebacks

We reserve the right to restrict access, cancel orders, or take appropriate action if prohibited activity is detected.

11. Beauty and Makeup Disclaimer

Cloudmerce Marketing provides general beauty education.

Our ebooks may discuss makeup techniques, product categories, application methods, skincare preparation, and beauty routines.

However, our content is not medical advice, dermatological advice, or professional health advice.

Customers should always consider their own skin type, allergies, sensitivities, and personal needs before using any cosmetic product.

If you have skin concerns, allergies, irritation, or medical conditions, consult a qualified professional before applying products to your skin.

12. No Guaranteed Results

We do not guarantee specific makeup, beauty, appearance, or personal results.

Results may vary depending on many factors, including:

  • Skill level
  • Practice
  • Skin type
  • Skin texture
  • Product quality
  • Tools used
  • Application method
  • Lighting
  • Personal preferences

Our products are educational resources, not guarantees of transformation.

13. Refunds

Refunds are handled according to our Refund and Returns Policy.

Because we sell digital products, all sales are generally final once the file has been delivered, accessed, or downloaded.

Please review our Refund and Returns Policy before completing your purchase.

14. Third-Party Tools and Links

Our website may use third-party platforms, payment providers, apps, or tools to operate the store and deliver digital products.

We are not responsible for the policies, performance, content, or actions of third-party websites or platforms.

If our website contains links to third-party websites, those links are provided for convenience only.

15. Limitation of Liability

To the maximum extent permitted by law, Cloudmerce Marketing is not responsible for indirect, incidental, special, or consequential damages arising from your use of our website, products, or digital content.

This includes, but is not limited to:

  • Loss of data
  • Loss of access
  • Technical issues
  • Device compatibility problems
  • Personal dissatisfaction with educational content
  • Misuse of cosmetic products
  • Individual results that differ from expectations

Your use of our website and products is at your own discretion.

16. Accuracy of Information

We aim to provide helpful and accurate educational content.

However, beauty trends, product formulas, techniques, and personal preferences may change over time.

We do not guarantee that all information will remain complete, current, or suitable for every individual.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Changes may be made to reflect business updates, legal requirements, platform changes, or improvements to our policies.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

18. Contact Information

Questions about these Terms of Service can be sent to:

Cloudmerce Marketing
Email: support@cloudmercemarketing.com